Privacy Policy

Effective Date: January 1, 2023
Last Updated: August 29, 2025

At Sanesa Yourganic Private Limited (formerly Anucchista Krsikarana Private Limited), trading as Sanesa, Sanesa Yourganic, and Sanesa Farms (“we”, “us”, “our”), protecting your privacy and personal data is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, mobile app, or services (together, “Services”), in compliance with India’s Digital Personal Data Protection Act, 2023 (“DPDP Act”).

1. Information We Collect

We collect the following types of data to provide, secure, and improve our Services:

Personal Data: Name, email address, phone number, postal address, and payment information (processed securely by third-party payment gateways).
Usage Data: Browser type, device information, IP address, visit duration, pages viewed, and other analytics to improve your experience.
Location Data: With your consent, we may access your location for personalized services.
Cookies and Tracking Technologies: We use cookies and similar technologies to remember preferences and enhance security. You can manage cookies in your browser settings.

2. How We Use Your Data

We process your personal data only for lawful, specified purposes, including:

Processing your orders and delivering products.
Providing customer support and responding to inquiries.
Sending service updates and (with your consent) promotional offers; you can opt out anytime.
Improving our website, services, and security.
Complying with legal obligations.

We do not use your data for purposes other than those disclosed here without seeking your additional consent.

3. Consent and Your Rights

We collect and process your personal data only after obtaining your clear, informed, and affirmative consent—given freely, specifically, and unambiguously for each purpose. You have the following rights:

Access: Request a copy of your personal data held by us.
Correction: Ask us to correct or update inaccurate or incomplete data.
Deletion: Request deletion of your personal data, unless required to be retained by law.
Data Portability: Receive your data in a commonly used, machine-readable format.
Withdraw Consent: You may withdraw your consent at any time. Withdrawal will not affect the lawfulness of processing prior to withdrawal.
Lodge Complaints: File a complaint with the Data Protection Board of India if you believe your rights have been violated.

To exercise these rights, contact us at varun@sanesa.in. We will respond promptly, usually within 24 hours.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. When the purpose is fulfilled or you withdraw consent, we will securely delete or anonymize your data, unless legal obligations require us to retain it.

5. Sharing of Data

We share your personal data only:

With service providers (e.g., payment gateways, delivery partners, analytics providers) strictly for order fulfillment and service improvement.
When legally required (e.g., law enforcement, government authorities).
With your explicit consent for specific purposes.

We do not sell your personal data. If we transfer data outside India, we will ensure adequate safeguards as required by law.

6. Data Security

We employ industry-standard security measures—including encryption, access controls, and regular audits—to protect your personal data against unauthorized access, loss, or misuse. Despite our efforts, no electronic transmission or storage is 100% secure, so we encourage you to use strong passwords and avoid sharing sensitive information.

In the event of a data breach, we will notify affected users and authorities as required by law.

7. Cookies Policy

We use essential cookies for website functionality, analytics cookies to improve our services, and (with your consent) marketing cookies. You may disable cookies in your browser settings, but this may affect your experience.

8. Children’s Privacy

We do not knowingly collect or process personal data from children under 18 without verifiable parental consent. If you believe we have collected such data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy. The latest version will always be posted on our website, and we encourage you to review it periodically. By continuing to use our Services after changes take effect, you agree to the updated policy.

10. Contact Us

For privacy inquiries, to exercise your rights, or to file a complaint, please contact us at:

Email: varun@sanesa.in

📞 +919873726372 🛡️✨

We will address your concerns promptly.

Sanesa Yourganic Private Limited (formerly Anucchista Krshikarana Private Limited)
Operating as: Sanesa, Sanesa Yourganic, Sanesa Farms

B-217, Sushant Lok I

Gurugram, HR 122009

This Privacy Policy is provided in English. Should you require a version in Hindi or another Indian language, please contact us.